IT’S important to us that you’re totally pleased with your purchases made at https://pinstripesshop.com/
(Pinstripe Collectibles). If you are not happy with your purchase, we are glad to offer a refund or exchange on your item. Our Return Process is simple and hassle free. You can return your merchandise to our warehouse or our store within 30 days from the day you received your item. Returns must be in original condition, unworn/unused with attached tags, manufacturer’s tags and/or any accompanying materials that were originally included when the item was received.
•Return is outside of the return policy
•Item appears worn, washed or used
•Item is non-returnable
•Sanitary lining has been removed from an undergarment
•Item was damaged after delivery
•Item is altered
•Item is returned with holes
•Item is stained (dirt, makeup, food, etc.)
•Item is returned without attached tags, manufacturer’s tags and/or any accompanying materials that were originally included when the item was received.
After the inspection its may take up to 7-10 business days to receive your refund.
You will be getting your full refund back upon us approving your return. We do provide a return label for orders shipped within the United States. We will cover all costs for your return if it’s within the United States and we will pay for the label also.
Items that Come in a box for example like a bobble head, wallets, puzzles, legos, balls, kids toys and etc are not returnable once opened out of its box.
If items are returned after our 30 day return policy, we will not be able to accept your return and will donate your merchandise to a charity of our choice. A refund will not be credited to your account.
All hats must be in a box (at least 4 inches deep – we recommend reusing the box that the hat was originally shipped in). Any hats shipped in bags, enveloped, or boxes not deep enough to maintain the shape of the hat will be refused because the hat that become crushed or lose their shape in transit to us and cannot be resold in this condition.
Hats must be in their original condition and not worn. Hats that are broken in or have stains like makeup or dirt on the inside of the sweatband will not be accepted for returns. They will be returned to the customer at the customer expense. We cannot and will not resell used merchandise.